How Credit Repair Works
What does it cost?
As a strict rule, we don’t charge application fees or any upfront holding fees for default and/or court action removals. You only pay upon confirmation that a default or court action has been removed when we send you a cleared credit report, so you are safe with us when it comes to credit repair. You only pay a fee when we confirm that we have confirmation of removal.
We don’t charge application fees for RHI or enquiry removals anymore, so that needs to be removed. Send an email to a credit repair expert OR call us today for a quote 0800 441 915
Be mindful of credit repair scams! Know how credit repair works.
- Do NOT pay upfront for credit repair unless there is a clear refund policy in place.
- Do NOT let a credit repair company do a credit check for you (this will put an unwanted enquiry on your report).
- Do NOT use a credit repair company with no office or ‘real people’. Some websites are designed to suck you into paying money upfront but are based overseas or set up by people with no experience.
- Do NOT sign any online forms or give verbal authorities over the phone. This can mean a bogus credit repair company has your details, may bind you contractually, or chase you for money.
- Do NOT use a credit repair company who has no track record or history within the New Zealand market.
- DO send us an email to discuss your credit report needs FOR FREE!
Maybe you want to read more about credit repair first? Our Director, Victoria Coster, is an expert blogger and has written hundreds of credit repair articles on various topics. Please enjoy the articles and we hope you get something out of them!
How Do You Get Defaults Removed?
The Credit Repair Process:
DefaultsWe run a high-level investigation with the credit provider who has listed the default on your credit report. We request documents from them containing notes and other information on the account leading up to the default listing. As a default can only be removed when it is listed in error, we then go through the documents we receive with a fine-tooth comb trying to find any errors with the listing. If we find an error (e.g., failure to offer financial assistance when needed) in the default listing, we have the credit provider ask the CRB (Equifax, Ilion, or Centrix) to remove the listing. Find out more about your credit report or get a copy first, and then we can discuss the contents and see if you need help clearing any bad marks.
Time-frame
In most cases, a default removal takes up to 4 to 8 weeks. In complex cases, it can take up to 12 weeks. By law, credit providers have 30 days to respond to any request for information. In some cases, we are able to have defaults removed in a matter of days depending on the urgency of the situation and how responsive the credit providers are.
This is something you can try yourself! PLEASE NOTE: if you cannot afford our fees or are currently experiencing financial hardship, we cannot accept your application.
For further information on credit reporting, visit www.govt.nz.
If you need help with a complaint, you can get free information from the Ombudsman at www.ombudsman.parliament.nz.
For free budgeting tips and tools, visit MoneySmart.
You can also call the MoneyTalks free helpline on 0800 345 123 or email them at [email protected].
Do Defaults Need To Be Paid To Be Removed?
No, it is not required that a default be paid in order for it to be removed. We have successfully removed unpaid defaults of over $500,000. Often we can have clients enter a payment arrangement or help you organise to settle the account.
Call our friendly staff today on 0800 441 915 or email a credit repair consultant! Don’t delay getting your life back on track today with one of the most trusted and experienced credit repair companies in Australia since 2014 and now in New Zealand as of 2024!
How Do You Confirm That A Listing Has Been Deleted?
We obtain confirmation from the credit provider that the listing has been permanently removed.
Credit repair is never guaranteed, so you should never pay upfront. Even if the company states they will refund, they usually have so many conditions that the refund is not approved.
Credit repair is also something you can do yourself, of course!
Please go to www.govt.nz for further information on credit reporting.
If you need help with a complaint, you can get free information from the Ombudsman at www.ombudsman.parliament.nz.

